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Product overview

If you aim to improve customer experience through the exchange of media, documents, and files, automate interactions, and directly engage with your customers to achieve high satisfaction levels, our WhatsApp Business solution is designed to facilitate such communication.

Rich Media Support

With whatsapp businesses can engage their customers using images, videos, audio, documents and share location details.

Multiple Message Formats

The API allows support for templated messages which are preapproved by Meta as well as user initiated interactions.

Delivery Reports

We process and share delivery notifications that to your applications for all whatsapp messages sent using our APIs

Use cases

Notification Services

Add instant notifications to your applications to inform your clients when important events are generated. Sample scenarios include financial transactions, reminders or sharing updates with your users

Two Factor Authenticatioon

Secure your mobile and web applications by sending chat based authentication tokens. This has proved to be a useful and vital tool for verifying users of your service

Customer Engagement Platform

Businesses see whatsapp as the quickest way to start engaging with their customers. Our APIs make it very easy to build a scalable platform that can be used to provided businesses an easy way to get started on mass chat communication

Pricing

All Countries

Africas Talking Whatsapp Fees

Item Cost
Set Up USD 85
Monthly Maintenance USD 100

Item Marketing Utility Authentication Service
Cost per Message - Nigeria USD 0.07 USD 0.05 USD 0.05 USD 0.05
Cost per Message - Rest of Africa USD 0.06 USD 0.04 USD 0.04 USD 0.05


Messaging Classifications

Type Description
Marketing Enables you to achieve a wide range of goals, from generating awareness to driving sales and retargeting customers
Utility Enables you to follow up on user actions or requests e.g. opt-in confirmation, delivery update, account updates or alerts
Authentication Enables you to authenticate users with one-time passcodes e.g. account verification, account recovery, KYC etc.
Service Enables you to resolve customer inquiries

*Marketing, utility and authentication messages can only be opened with templated messages

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